AVAYA

AVAYA 

 

Unified communications (UC) has become the buzz word of the hour and is fast becoming a crucial solution in meeting the communication challenges that arise with the need for an increasingly mobile workforce.

Unified communications is not a new technology, but a way of combining existing and new technologies into one collaborative system. From the answer phone to PDAs and teleconference technology, unified communications brings a myriad of devices together to suit the unique needs of any businesses or individual.

Avaya is a leader in providing the latest communications solutions, including UC, to businesses hunting for more efficiency and is at the forefront of shaping the market to meet new demands.

A key aspect to Avaya's success in meeting the evolving needs of the market lies in strong relationships with training and certifying resellers and users of its technology.

Partnerships between various organisations are increasingly common as UC technologies and solutions become more diverse. Avaya has a partnership with Microsoft to integrate its UC solutions with the latest desktop technologies.

Avaya invests heavily in research and development in Australia. AvayaLabs is one of the only hotbeds of innovation of its kind in this country as more and more major research centres move offshore. AvayaLabs has produced more than 22 worldwide patents in UC technologies in the last financial year alone and continues to be a key component to Avaya's global innovations.

- Carlton Taya, managing director, Avaya Australia and New Zealand

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