The Cluetrain Manifesto, 10 Years Later - A Conversation with Doc Searls - Valeria Moltoni
This is the mother of all conversations, to borrow from a title to a post Doc Searls wrote, which I link to down below. He's among my personal heroes for thinking about the buyer's side - and doing something about it. Something hopefully radical and, if you're paying attention, really important. He writes about independence, and about providing tools for individuals to manage relationships with organizations. Personal tools for people to collect their own data, control it, share it selectively, assert their own terms of service (TOS), and give them means to express their own demand in the open market. In the 10th Anniversary Edition of The Cluetrain Manifesto he writes about these points and says: base relationship-managing tools on open standards, open APIs (application program interfaces), and open code. It's what he calls the Intention Economy.