Making Room for Reflection Is a Strategic Imperative - Umair Haque - Harvard Business Review

Business is, above all, busy. And maybe it's too busy. Let's face it. Most of us spend most of our time chasing the immediate reward, the short-run "objective," the near-term "goal — in short, the expedient and the convenient. But maybe business's obsessive focus on doing hasn't defused any of the following conflagrations, and is, instead, dumping Molotov cocktails on each: customers as detached, distrusting, and "disloyal," investors firing back at boardrooms, regulators with bloodlust a-burning in their eyes, and about a trillion low-cost factories who can do it all faster, quicker, and cheaper anyway.

Click to read more ...