Tuning the voice of an acoustic grand piano is the process of ensuring that the pitch of each key on the piano creates the intended sound of a musical note, such as A, B flat or C sharp. Tuning the voice of an effective leader or negotiator is the process of developing and maintaining the five keys or components of emotional intelligence which are self-awareness, self-regulation, motivation and empathy and relationship management.
Toning the voice of an acoustic grand piano is the process of adjusting, through softening or hardening, the striking action of the hammers against the strings in order to fully utilize the dynamic range of the entire piano keyboard. Toning the voice of an effective leader or negotiator is developing the ability to recognize the personal and cultural differences among people, and recalibrating our tune or voice as a leader or negotiator, to effectively create a meaningful connection with each distinct person or audience.
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