Collaboration: Building and Managing Trust - Allcollaboration.com

The issue of trust is at the core of effective collaboration. The most basic definition of collaboration (co-labor) is working jointly with others for shared goals and outcomes. The need for trust thus arises due to the interdependence between parties. A trust relationship inherently has risk for the parties involved. Individual personal behaviors are different that manage this trust and associated risk. Since trust it at the core of collaboration, how does one build trust? What is trust anyway? What are individual behaviors and expectations in a trust relationship? What can be done to rebuild trust when trust is violated? These are some of the question we address in this post. We can recall what President Reagan often said: Trust but verify. That is, I am willing to trust you only to the extent I can verify what you say. Trust is based on evidence, not words. Evidence is the key to minimizing risk in this instance. This is not a trust relationship in fact; it is a relationship of distrust. But, the circumstances of Mutually Assured Destruction (MAD) created the interdependence for shared goals and outcomes.

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