Transforming an organization takes you on an interesting journey, without a map. There are wrong turns, surprising discoveries and moments of both exhilaration and discouragement. Not everyone agrees on the destination – at least in the beginning – much less on how to get there. When you reach an important milestone, you risk mistaking it for your goal. Instead of stopping at that point, you need to review what you’ve collectively learned – some of it the result of passionate debate – and continue on the quest to make your organization far better than ever seemed possible.