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Recommend My Eureka Moment With Strategy - Roger Martin - Harvard Business Review (Email)

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Do you find that company strategy meetings often descend into adversarial position-taking? Many people complain to me that it's the single biggest block to strategy-making that they encounter. But getting around that block is a lot easier than you might think. The solution lies simply in posing a single question, which I believe is the most important question in strategy. I discovered the question about 15 years ago in Rhinelander, Wisconsin, a town of 7,500 inhabitants equidistant from Green Bay, Wisconsin and Duluth, Minnesota. We had a group of about 10 executives from a mining company in a conference room, split evenly between mine management and executives from head office in Toronto. Everybody had an opinion — i.e. what was true — but given the wide array of experiences, technical knowledge, and organizational interests, those opinions were all over the map. We quickly descended into adversarial position-taking and I could tell it was going nowhere.


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